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Customer Service Representatives

Explore national pay levels, state-by-state opportunities, and metro market strength for this occupation. CareerMatch combines salary and employment data to help users see where a career has the strongest footprint.

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Customer Service Representatives

National Avg Annual Salary

$45,380

National Avg Hourly Wage

$21.82

National Total Employment

2,725,930

Top Metro Avg Salary

$63,800

Career Snapshot

Use these highlights to quickly understand where this occupation pays best and where it has the broadest employment base.

Highest Paying State

District of Columbia leads this occupation with an average annual salary of $54,520.

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Largest State Market

Texas has one of the largest employment markets with 330,540 jobs.

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Highest Paying Metro Area

San Jose-Sunnyvale-Santa Clara, CA shows an average annual salary of $63,800.

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Largest Metro Market

New York-Newark-Jersey City, NY-NJ has a broad labor footprint with 132,090 jobs.

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National vs Top Market Pay Comparison

Top States by Average Salary

Top Metro Areas by Average Salary

Top Metro Areas by Employment

Top States for Customer Service Representatives

Ranked by average annual salary. Click the state name to open that state’s ranking page.

State State Code Avg Salary Total Jobs View
District of Columbia DC $54,520 7,020 Open
Washington WA $54,410 44,880 Open
California CA $53,090 183,350 Open
New York NY $52,610 145,100 Open
Massachusetts MA $51,850 54,660 Open
Connecticut CT $50,560 28,140 Open
Minnesota MN $50,020 59,170 Open
Vermont VT $49,980 2,910 Open
New Jersey NJ $49,300 64,950 Open
Delaware DE $48,600 7,360 Open

Top Metro Areas for Customer Service Representatives

Ranked by average annual salary. Click a metro area to open its local ranking page.